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Shipping & Returns

Shipping 

In a bid to offer diverse shipping options to get your orders to you faster, we ship using the following options:

 

Zipmail: zipmail is a 24–48-hour service offered by the post office. There are two options available:

  1. post to post - The cost is only J$500.00 and once your package has been shipped, you're able to pick up after 24-48 hours at the Post Office of your choice.

  2. post to door – The cost is only J$850.00 and your package will be delivered to your stated address.

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Knutsford Express: Knutsford Express is an islandwide transportation service that offers courier service alongside their standard passenger routes. The cost is only J$700.00

Their service can take as little as 12 hours to get to you at the branch of your choice.

 

Pick-Up: You can choose to pick-up your order at the following location:

Shop # 69, 56D Studio One Boulevard, Kingston 5

Please wait for notification before picking up your order. Your order confirmation will be needed for pick-up.

Shop Opening Hours

Mon- Fri 9:00 am – 3:00 pm

Sat – CLOSED

Sun - CLOSED

Return, Exchange & Refunds 

  • Returns and exchanges are accepted within 15 days of purchase.

  • Buyer is responsible for return shipping cost. Shipping cost for the new item is the responsibility of the store.

  • Returned item must be in its original packaging. Item must not be used or damaged.

  • Exchanges will only be processed for items of similar value to the item purchased.

  • No cash refunds. Refunds will be processed via bank transfer only. Refund amount will be purchase price only.

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